Frequently Asked Questions
Q: What is an interactive smart board and how does it work?
A: An interactive smart board is an all-in-one display that combines a touchscreen, computer, whiteboard, and wireless presentation system. Users can write, draw, present, and collaborate directly on the screen using touch or a stylus.
Q: What screen sizes are available for your interactive displays?
A: Our interactive displays are available in multiple sizes, typically 65″, 75″, and 86″, making them suitable for classrooms, meeting rooms, and large conference spaces.
Q: Do I need an external computer to use the interactive display?
A: No. Our smart boards come with a built-in Android operating system, allowing you to run apps, write notes, and present content without an external computer. However, you can also connect a PC or OPS module if needed.
Q: Can I share my laptop or phone screen wirelessly?
A: Yes. Most interactive displays support wireless screen sharing from Windows, macOS, Android, and iOS devices, allowing users to present without cables.
Q: How many users can write on the screen at the same time?
A: Our interactive displays typically support 20-point or 50-point multi-touch, allowing multiple users to write or interact simultaneously.
Q: Can the smart board be used for Zoom or Microsoft Teams meetings?
A: Yes. You can install video conferencing apps such as Zoom, Microsoft Teams, or Google Meet, and connect a camera and microphone for seamless online meetings.
Q: What accessories are available for the interactive display?
A: Common accessories include OPS computers, mobile stands, wall mounts, wireless dongles, and stylus pens, depending on your setup requirements.
Q: Can the interactive display be installed on a wall or a mobile stand?
A: Yes. Interactive displays can be installed using VESA-compatible wall mounts or mobile stands, providing flexibility for different environments.
Q: What is the lifespan of an interactive display?
A: Most commercial-grade interactive displays are designed for 50,000 hours of use, which typically equals more than 10 years under normal usage.
Q: Do you provide warranty and after-sales support?
A: Yes. We provide warranty coverage and technical support to ensure reliable operation. Our team can assist with installation, troubleshooting, and software updates.
Q: What is an OPS module and why do I need it?
A: OPS (Open Pluggable Specification) is a compact PC module that can be inserted directly into the interactive display. It allows the display to run a full Windows operating system, enabling users to use desktop software, run presentations, and connect to enterprise systems just like a regular computer.
Q: What is a wireless dongle and how does it work?
A: A wireless dongle is a small device that allows users to wirelessly share their laptop screen to the interactive display with a single click. Simply plug the dongle into your laptop and press the button to start presenting instantly without installing any software or connecting cables.
Q: What is the difference between a Smart TV and an Interactive Flat Panel?
A: Smart TV is mainly designed for watching content like videos and streaming services, while an Interactive Flat Panel is built for collaboration. It allows users to write on the screen, share content wirelessly, and run meetings or classes more effectively. In short, a Smart TV is for viewing, but an Interactive Flat Panel is for working and interacting.
Any other questions?
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